1. Introduction
Welcome to Tektwig Nigeria Limited (“Tektwig”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal data.
This Privacy Notice explains how we collect, use, process, and protect your personal information when you visit our website, use our services, or interact with us. It is designed to comply with the Nigeria Data Protection Act (NDPA) 2023 and the Nigeria Data Protection Act General Application and Implementation Directive (NDPA-GAID) 2025.
2. The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
- Identity Data: First name, last name, date of birth, gender, marital status, nationality, and National Identification Number (NIN).
- Contact Data: Email address, billing/postal address, and telephone numbers.
- Financial Data: Bank account details and payment card information.
- Technical Data: Internet Protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Recruitment Data: If you apply for a job with us, we collect your employment history, qualifications, and performance details.
3. How We Collect Your Data
We use different methods to collect data from and about you, including:
- Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling out forms, inquiring about our services, signing up for newsletters, entering a contract, or applying for a job.
- Automated Technologies: As you interact with our website, we automatically collect Technical and Usage Data about your equipment, browsing actions, and patterns using cookies, server logs, and similar technologies.
- Third Parties & Public Sources: We may receive personal data about you from various third parties (e.g., payment and delivery services, business partners) and publicly available registers.
4. How and Why We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we process your data to:
- Provide our core services, including Information Technology, Cybersecurity, SaaS Reselling, Cloud Technology, Data Protection & Privacy Consulting, and Systems Integration.
- Manage our relationship with you, including processing payments and managing accounts.
- Communicate with you regarding service updates, promotions, and support.
- Improve our website, services, and customer experiences.
- Ensure the security of our systems and prevent fraud.
- Process job applications and manage recruitment.
- Comply with legal and regulatory obligations.
Our Lawful Bases for Processing:
Depending on the specific purpose, we rely on one of the following legal grounds under the NDPA: your Consent, the performance of a Contract, compliance with a Legal Obligation, protection of your Vital Interests, performance of a task in the Public Interest, or our Legitimate Interests (provided they are not overridden by your fundamental rights).
5. Data Sharing and International Transfers
We may share your personal data with trusted third-party service providers (Data Processors) who assist us in delivering our services. We require all third parties to respect the security of your personal data and treat it in accordance with the law, enforced through strict Data Processing Agreements (DPAs).
Whenever we transfer your personal data out of Nigeria, we ensure a similar degree of protection is afforded to it by utilizing approved safeguards, such as Standard Contractual Clauses (SCCs), in accordance with the NDPA and NDPA-GAID.
6. Data Security and Retention
We have put in place appropriate security measures—including encryption, pseudonymisation, and regular system testing—to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed.
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
7. Your Legal Rights
Under the NDPA, you have specific rights regarding your personal data:
- Right to be Informed: To know how your data is being used.
- Right of Access: To request a copy of the personal data we hold about you.
- Right to Rectification: To request correction of incomplete or inaccurate data.
- Right to Erasure: To ask us to delete or remove personal data where there is no good reason for us continuing to process it.
- Right to Restriction: To ask us to suspend the processing of your personal data.
- Right to Data Portability: To request the transfer of your personal data to you or a third party.
- Right to Object: To object to our processing of your personal data.
- Rights regarding Automated Decision-Making: To not be subject to decisions based solely on automated processing, including profiling.
- Right to Lodge a Complaint: You have the right to make a complaint at any time to the Nigeria Data Protection Commission (NDPC).
8. Contact Us
If you have any questions about this Privacy Notice, our data practices, or wish to exercise your legal rights, please contact our Data Protection Officer (DPO):
Email: Official@tektwig.com
We reserve the right to update this Privacy Notice at any time. Significant changes will be communicated via our website or directly to you.
